Privacy and Cookies

General information about the service provider:

For the purposes of Regulation 34/2002 of 11 July on Information Society and E-commerce Services, (hereinafter the LSSICE), the user (hereinafter the USER) accessing to this website with the domain name “” (hereinafter the WEB) is informed about the following SERVICE PROVIDER GENERAL INFORMATION:

Address: Gran Via de les Corts Catalanes, 580, 08011 Barcelona. (Spain)
C.I.F.: Number. B-66.576.240
Phone number: (34)934 534 425

Likewise, TOC HOSTELS informs to the USER about the following terms and conditions:

1. Privacy Policy

We inform you that the personal data you submitted in order to make your reservation will be stored in the information system of TOC GESTION HOTELERA, SL, who is complying with the required security obligations ensuring the confidentiality, security, integrity and retrieval of such data.

In compliance with the current regulation on personal data protection, namely the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 with regard to data protection, this information will be solely used in order to manage your booking and to attend to the requested stay in our hostel.

This data will be retained for the duration of the commercial relationship and, once the latter has concluded, until the legal time limit. The data will be passed on to public bodies who require them, as well as to processing agents who provide us with essential services in order for us to perform our own, such as booking engines, server hosting, IT support, counselling and accounting management. The legal base of this process is, therefore, the consent you give us by accepting the Legal Notice and the Privacy Policy of our website.

You have the right, at any time, to receive confirmation on whether we are processing your personal data and therefore, the right to access your personal data, to correct inexact data or to request the data are erased when no longer necessary; you have the right to object to the processing of the data, to request restriction of their processing, to transfer your data, when applicable, as well as the right to request not to be the object of automatic personalised decisions, which includes the development of profiles. All of the above may be requested by writing us at our contact address (Gran Vía de les Corts Catalanes 580, 08011 Barcelona, Spain), or by email

2. Links and cookies

We inform you that when you connect to our Webpage, the computer hosting this page automatically recognizes the IP address of your computer, the day and time at which you entered, left, and the sites of the webpage you have been browsing. This is necessary for our computer to know the data from your computer, so that it can communicate with it to send you what you requested through your browser and can see it on your screen. Neither our computer nor ourselves can be in possession of your personal data of you did not give them to us yourself.

Cookies are small files that some platforms, such as webpages, can install on your computer. Their function can be very diverse: store your browsing preferences, collect statistical information, allow some technical functionalities, etc. On occasions, cookies are used to store basic information about the browsing habits of the users or of his equipment, up to the point, depending on the cases, of being able to recognize him or it.

There are different types of cookies

FIRST-PARTY COOKIES. Those who are sent to the computer terminal of a user from a computer or a domain handled by the own publisher and from which the service requested by the user is offered.

THIRD-PARTY COOKIES. Those are sent to the computer terminal of a user from a computer or a domain that is not handled by the publisher, but by another entity who treats the data obtains through cookies.

Some cookies on the webpage are essential and without them the webpage will not work correctly. These cookies are configured to run when a form is sent, a user signs in or interacts with the webpage.

We use analytic cookies which enable us to track the information on the visits to the webpage anonymously, and thus help to improve the experience in the webpage. They allow us to quantify the origin of the visit, the pages views, the options selected, and the browsing path. The use of these data enables us to improve the webpage. If you don not agree with it, you can remove these cookies but some functionalities of the website could become unavailable.

Our web uses “cookies” to improve the service offered. These “cookies” are installed automatically but they do not contain any information about you; they exclusively contain technical information that allows a better communication with our computer. In this case, this information will be processed only as a whole and statistically.

In any case, the use of cookies is necessary on TOC HOSTELS web to record the user session. If these cookies are not active, accessing to your account won’t be possible.

The cookies we use are necessary for our service delivery, for this reason their deactivation prevents using the web at its full capacity and functionality substantially hampering the web browsing. In case cookies are blocked we don’t guarantee service delivery to the users.

We also use Flash Cookies. These cookies speed up and simplify the access to pages through repetitive visits using Flash technology. If you delete these cookies you will need to add up information again each time you visit the same page.


You can exercise your right of deactivation or deletion of cookies from this website at any time. These actions are carried out differently depending on the browser you are using. We provide you with a brief guide for the most popular browsers.

Additional notes:

  • Neither this web nor its legal representatives are responsible for the content nor the veracity of privacy policies that can belong to some of the third-party representatives mentioned in this cookies policy.
  • Web browser are the tools in charge of storing cookies and you have to exercise your right of deletion or deactivation from there. Neither this web nor its legal representatives can guarantee the correct or incorrect manipulation of cookies in the mentioned browsers.
  • In some cases, it is necessary to install cookies for the browser to remember the refusal of cookies.
  • Regarding cookies from Google Analytics, this company stores the cookies in servers located in the United States and is committed to not share them with third-parties, except if it is necessary for the system to run or if the law forces to do so. Google ensures that they do not keep your IP Address. Google Inc. is a company adhering to the Safe Harbor Privacy Principles Agreement which guarantee that all transferred data will be processed with security levels in accordance with the European regulation. Detailed information about the aforementioned can be found following this link. For information regarding how Google uses cookies, follow this other link.
  • For any doubt or question regarding this cookies policy please contact us through the contact options or contact page.

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