Work with us

Work with us TOCHostels

TOCHostels is looking for people who are willing to work. A growing Hostels chain always looking for new people to join our teams. If you want to be part of our family and wish for a professional career, you’ll find our job vacancies below.

Vacancies

  • Receptionist trainee

    Barcelona
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    Job Description:

    The internship will be performed at the reception desk. The tasks to be carried out come within the competency of the following departments:

    • Reception desk department: check-in/check-out, room allocation, room changes, management and supervision of the housekeeping department, collaboration to the breakfast setup when necessary, shift closing.
    • Booking department: management of individual and group bookings (revision, modifications, cancellations and special requests), management of upgrades and downgrades, management of groups rooming list.
    • Concierge department: tickets sales, information on the hostel facilities, information on the city, assistance to the guests, reception and management of mail and packages, mini market inventory, equipment control.
    • Back office: issue of reports for the Management, monitoring of guests’ comments and maintenance incidents.

    Requirements:

    • Pursuing tourism-related studies or being part of a convention allowing the recognition of internships (Erasmus internship, Leonardo scholarship…).
    • Fluent English and Spanish.
    • Internships are available for a minimum duration of 3 months.

    Skills

    • Be a good communicator.
    • Show commitment to the job.
    • Handle stress well.
    • Be sales-oriented.
    • Be an excellent observer.
    • Be well-mannered and respectful.

    Interested candidates should send CV to: empleo@tochostels.com (Add in the subject: Barcelona)

  • Receptionist trainee

    Madrid
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    Job Description:

    The internship will be performed at the reception desk. The tasks to be carried out come within the competency of the following departments:

    • Reception desk department: check-in/check-out, room allocation, room changes, management and supervision of the housekeeping department, collaboration to the breakfast setup when necessary, shift closing.
    • Booking department: management of individual and group bookings (revision, modifications, cancellations and special requests), management of upgrades and downgrades, management of groups rooming list.
    • Concierge department: tickets sales, information on the hostel facilities, information on the city, assistance to the guests, reception and management of mail and packages, mini market inventory, equipment control.
    • Back office: issue of reports for the Management, monitoring of guests’ comments and maintenance incidents.

    Requirements:

    • Pursuing tourism-related studies or being part of a convention allowing the recognition of internships (Erasmus internship, Leonardo scholarship…).
    • Fluent English and Spanish.
    • Internships are available for a minimum duration of 3 months.

    Skills

    • Be a good communicator.
    • Show commitment to the job.
    • Handle stress well.
    • Be sales-oriented.
    • Be an excellent observer.
    • Be well-mannered and respectful.

    Interested candidates should send CV to: info@tochostels.com (Add in the subject: Madrid)

  • Recepcionista

    Madrid
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    Descripción vacante Recepción:

    •  Procesar el registro de los huéspedes, salidas, asignación de las habitaciones y solicitudes de cambio de habitación / cama.
    • Realizar y procesar el cobro de reservas tanto en check in como aquellas con tarifas no reembolsables.
    • Facturación de las reservas y envío de las facturas.
    • Revisión diaria de reservas: tarifa, segmento del mercado, comisiones.
    •  Cierre de caja por turno
    •  Servir de enlace con los departamentos de HouseKeeping y mantenimiento.
    •  Atender y procesar llamadas telefónicas y correos electrónicos.
    • Atender las consultas, inquietudes y quejas de los clientes.

    Características imprescindibles:

    • Diplomatura / Grado en Turismo y/o formación profesional en gestión de alojamientos turísticos.
    • De 2 a 3 años de experiencia
    • Dominio de informática
    • Nivel de inglés muy fluido
    • Se valorarán los conocimientos de otros idiomas

    Cualidades

    •  Estar altamente motivado y trabajar bien dentro de un equipo
    • Ofrecer una experiencia positiva a todos los huéspedes con una actitud positiva
    • Tener un enfoque centrado en el cliente
    • Mantener una actitud amistosa, alegre y educada en todo momento

    Interested candidates should send CV to: empleo@tochostels.com (Add in the subject: Madrid)

  • Receptionist trainee

    Sevilla
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    Job Description:

    The internship will be performed at the reception desk. The tasks to be carried out come within the competency of the following departments:

    • Reception desk department: check-in/check-out, room allocation, room changes, management and supervision of the housekeeping department, collaboration to the breakfast setup when necessary, shift closing.
    • Booking department: management of individual and group bookings (revision, modifications, cancellations and special requests), management of upgrades and downgrades, management of groups rooming list.
    • Concierge department: tickets sales, information on the hostel facilities, information on the city, assistance to the guests, reception and management of mail and packages, mini market inventory, equipment control.
    • Back office: issue of reports for the Management, monitoring of guests’ comments and maintenance incidents.

    Requirements:

    • Pursuing tourism-related studies or being part of a convention allowing the recognition of internships (Erasmus internship, Leonardo scholarship…).
    • Fluent English and Spanish.
    • Internships are available for a minimum duration of 3 months.

    Skills

    • Be a good communicator.
    • Show commitment to the job.
    • Handle stress well.
    • Be sales-oriented.
    • Be an excellent observer.
    • Be well-mannered and respectful.

    Interested candidates should send CV to: empleo@tochostels.com (Add in the subject: Sevilla)

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