Be part of us
TOCHostels is looking for people who are willing to work. A growing Hostels chain always looking for new people to join our teams. If you want to be part of our family and wish for a professional career, you’ll find our job vacancies below.
Vacancies
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Receptionist job description:
- Cover shifts mainly at night from 11:00pm-07:00 am and on rotating day shifts
- Checking guests in and out and processing room allocation and requests of room or bed changing
- Charging guests’ reservations during the check in as well as non-refundable reservations
- Bookings invoicing and invoices sending
- Daily reviewing of bookings: rates, market segment, commission
- Cash desk closing for each shift
- Being the link between management and maintenance and housekeeping departments
- Attending and processing phone calls and emails
- Attending guests enquiries and complaints
Indispensable traits:
- Degree or professional certification in management of touristic accommodation
- From 2 to 3 years of experience
- IT skills to work with computerized booking and payment systems
- English fluency
- Other languages skills will be considered
- The use of PMS Sihot will be very positive.
Skills
- Being highly motivated and working well within a team
- Providing a positive experience to every guest with a positive attitude
- Being client-centred
- Keeping a friendly, educated and cheerful attitude in every moment
Interested candidates should send CV to: empleo@tochostels.com (Add in the subject: Barcelona)
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Receptionist trainee
BarcelonaCloseJob Description:
The internship will be performed at the reception desk. The tasks to be carried out come within the competency of the following departments:
- Reception desk department: check-in/check-out, room allocation, room changes, management and supervision of the housekeeping department, collaboration to the breakfast setup when necessary, shift closing.
- Booking department: management of individual and group bookings (revision, modifications, cancellations and special requests), management of upgrades and downgrades, management of groups rooming list.
- Concierge department: tickets sales, information on the hostel facilities, information on the city, assistance to the guests, reception and management of mail and packages, mini market inventory, equipment control.
- Back office: issue of reports for the Management, monitoring of guests’ comments and maintenance incidents.
Requirements:
- Pursuing tourism-related studies or being part of a convention allowing the recognition of internships (Erasmus internship, Leonardo scholarship…).
- Fluent English and Spanish.
- Internships are available for a minimum duration of 3 months.
Skills
- Be a good communicator.
- Show commitment to the job.
- Handle stress well.
- Be sales-oriented.
- Be an excellent observer.
- Be well-mannered and respectful.
Interested candidates should send CV to: empleo@tochostels.com (Add in the subject: Barcelona)
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Receptionist trainee
MadridCloseJob Description:
The internship will be performed at the reception desk. The tasks to be carried out come within the competency of the following departments:
- Reception desk department: check-in/check-out, room allocation, room changes, management and supervision of the housekeeping department, collaboration to the breakfast setup when necessary, shift closing.
- Booking department: management of individual and group bookings (revision, modifications, cancellations and special requests), management of upgrades and downgrades, management of groups rooming list.
- Concierge department: tickets sales, information on the hostel facilities, information on the city, assistance to the guests, reception and management of mail and packages, mini market inventory, equipment control.
- Back office: issue of reports for the Management, monitoring of guests’ comments and maintenance incidents.
Requirements:
- Pursuing tourism-related studies or being part of a convention allowing the recognition of internships (Erasmus internship, Leonardo scholarship…).
- Fluent English and Spanish.
- Internships are available for a minimum duration of 3 months.
Skills
- Be a good communicator.
- Show commitment to the job.
- Handle stress well.
- Be sales-oriented.
- Be an excellent observer.
- Be well-mannered and respectful.
Interested candidates should send CV to: info@tochostels.com (Add in the subject: Madrid)
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Recepcionist
MadridCloseReceptionist job description:
- Checking guests in and out and processing room allocation and requests of room or bed changing
- Charging guests’ reservations during the check in as well as non-refundable reservations
- Bookings invoicing and invoices sending
- Daily reviewing of bookings: rates, market segment, commission
- Cash desk closing for each shift
- Being the link between management and maintenance and housekeeping departments
- Attending and processing phone calls and emails
- Attending guests enquiries and complaints
Indispensable traits:
- Degree or professional certification in management of touristic accommodation
- From 2 to 3 years of experience
- IT skills to work with computerized booking and payment systems
- English fluency
- Other languages skills will be considered
Skills
- Being highly motivated and working well within a team
- Providing a positive experience to every guest with a positive attitude
- Being client-centred
- Keeping a friendly, educated and cheerful attitude in every moment
Interested candidates should send CV to: empleo@tochostels.com (Add in the subject: Madrid)
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Receptionist trainee
SevillaCloseJob Description:
The internship will be performed at the reception desk. The tasks to be carried out come within the competency of the following departments:
- Reception desk department: check-in/check-out, room allocation, room changes, management and supervision of the housekeeping department, collaboration to the breakfast setup when necessary, shift closing.
- Booking department: management of individual and group bookings (revision, modifications, cancellations and special requests), management of upgrades and downgrades, management of groups rooming list.
- Concierge department: tickets sales, information on the hostel facilities, information on the city, assistance to the guests, reception and management of mail and packages, mini market inventory, equipment control.
- Back office: issue of reports for the Management, monitoring of guests’ comments and maintenance incidents.
Requirements:
- Pursuing tourism-related studies or being part of a convention allowing the recognition of internships (Erasmus internship, Leonardo scholarship…).
- Fluent English and Spanish.
- Internships are available for a minimum duration of 3 months.
Skills
- Be a good communicator.
- Show commitment to the job.
- Handle stress well.
- Be sales-oriented.
- Be an excellent observer.
- Be well-mannered and respectful.
Interested candidates should send CV to: empleo@tochostels.com (Add in the subject: Sevilla)